Privacy, Return Policy, Client Care
Rebellion Dogs Publishing hopes to meet or exceed your expectations. Transactions almost always take place in a manner suitable to all parties. Great efforts will be made to protect your identity and privacy at Rebellion Dogs Publishing. It is our duty to protect our customers from fraud and to maintain your privacy.
If you believe you there is a case of identity theft whereby your personal information has been used, you have been “hacked” or compromised in some way, and a purchase is made without your permission, we will work with you to secure a full refund and have any fraudulent use of your personal information reported to the appropriate authorities.
When ordering online from Rebellion Dogs Publishing we will ask for your name, address, email address, and if paying by credit card, the required credit card information. This information is used to process your orders and to allow us to communicate with you. Rebellion Dogs works with no third party consumer data collecting companies and your information will not be given or sold to others. We will not mine your data or store your personal information beyond what is our fiduciary responsibility or that which is required by law.
Return and/or damaged goods policy
Items can be returned and refunded up to 30 days from their shipment date. The buyer is obligated to pay mailing/shipping costs to:
Rebellion Dogs Publishing
474 Rimilton Avenue
Canada M8W 2H3
A full refund will be credited upon receipt of the returned item(s).
Please call or email us if you do not receive exactly what you ordered. Normal scuffing or wear and tear can occur from shipping. If there is a flaw in printing or serious damage in shipping call us at (416) 239-8737 or email us at news AT rebelliondogspbulbishing DOT com and we will replace the item(s) at our cost.
If you received the wrong order, we will correct it and if we are unable to do so, our refund policy will apply.
RebellionDogsPublishing.com is a registered web domain with:
Canada J0P 1H0
Rebellion Dogs Publishing is a registered sole proprietorship in Ontario Canada. If you require our business license information or our USA EIN, please contact us by mail at the Toronto address above.
Finally we always love to hear how we are doing, how you are enjoying our product or ideas that might make life better for those who do business with us or are in the recovery community. Contact us on Facebook, by mail or through this website with comments or suggestions. We are all in the game of life together.
Return to read a sample of Beyond Belief or order a book or books HERE